January Jones Calls Out Airline for Their Response After a 16-Hour Flight Delay: 'Do Better'

"A couple $15 food vouchers isn't gonna cut it," the actress wrote on social media

January Jones at the Brunello Cucinelli Dinner at Chateau Marmont on December 5, 2024 in Los Angeles, California. January Jones Calls Out United for Their Response After Her Flight Is Delayed Over 16 Hours: ‘Do Better’
January Jones at the Brunello Cucinelli Dinner in December 2024; January Jones at the airport in March 2025. Photo:

River Callaway/WWD via Getty; January Jones/Instagram

January Jones is airing out her frustrations with an airline after her flight was delayed more than 16 hours.

On Sunday, March 23, the Mad Men alum, 47, shared a screenshot on her Instagram Stories of flight-delay details that showed a 16-hour-and-25-minute delay for her trip.

Alongside the image, Jones tagged United Airlines and asked the company to "do better."

"A couple $15 food vouchers isn't gonna cut it," she added over the image. "Our 7:30p [flight] last night still hasn't left."

January Jones Calls Out United for Their Response After Her Flight Is Delayed Over 16 Hours: ‘Do Better’
January Jones shares message on her Instagram Stories.

January Jones/Instagram

Jones then shared a follow-up image of what appeared to be herself resting on the floor of an airport with her head on a bag.

"Is there still a secretary of transportation? Can't remember what's left," she wrote with the photo, referring to the government changes that have occurred since Donald Trump took over as president earlier this year.

Sean Duffy, a former reality TV star and a former U.S. representative for Wisconsin, was confirmed as Trump's transportation secretary in January.

When contacted for comment by PEOPLE, a United Airlines spokesperson said Jones' flight was operated by regional airline SkyWest.

A representative for SkyWest told PEOPLE in a statement that the flight was operating as United Express and "was delayed overnight due to a mechanical issue."

"A new aircraft has been assigned and we are working to get customers to their destination as quickly as possible," the spokesperson continued. "Passengers were provided with meal vouchers and compensation. We apologize for the inconvenience."

Never miss a story — sign up for PEOPLE's free daily newsletter to stay up-to-date on the best of what PEOPLE has to offer​​, from celebrity news to compelling human interest stories.

January Jones Calls Out United for Their Response After Her Flight Is Delayed Over 16 Hours: ‘Do Better’
January Jones shares message to Instagram Stories.

January Jones/Instagram

SkyWest states on its website that it will "do our best to keep you informed about the status of your flight when there is an operational irregularity," also providing meal and overnight accommodations when flights are canceled "due to factors within our control."

Other airlines including JetBlue, Southwest, Spirit and Delta are among those committed to providing "meal cash/vouchers" if customers wait three hours or more for a new flight, per the Department of Transportation.

You Might Like
Comments
All comments are subject to our Community Guidelines. PEOPLE does not endorse the opinions and views shared by readers in our comment sections.

Related Articles